Engaging Millennials
by Hal Morgan
We’ve reached a tipping point where Millennials (born between 1980 and 2000 and currently aged between 16 and 36) are the largest age segment in the North American workforce. In a few more years, as Baby Boomers exit the workforce through retirement, Millennials will be the majority of our workers—in many organizations they already are. And with Millennials now such an important part of our workforce, we should be concerned that, as a group, they have the highest turnover rates and the lowest level of engagement of all the generational segments.

Recommitting the Workforce 
by Hal Morgan
Companies are reshaping themselves to better meet customer needs. They can no longer offer employees lifetime employment, steady career advancement, and ever-increasing salaries. Yet at the same time they are asking employees to work harder and smarter, to provide better customer service, and to be ready and willing to change with a newly flexible organization. . . . Companies that pull back on old promises without offering anything new in return will be forced to operate with the cost of a full workforce but without its full contribution. (Excerpt from Work/Family Directions white paper.)

Absence and Productivity
by Hal Morgan
As a manager or supervisor, you have more control than you may realize over the rates of employee absence in your work group, and over the lengths of those absences when employees must take time off. In a work environment where employees are respected and trusted, where good work is recognized and rewarded, where opportunities for learning and growth exist, and where the work itself is satisfying, most workers will want to come to work—or at least the negative aspects of work won’t keep them away. This sort of environment breeds employee commitment to work, to the team, and to the organization. And in a very healthy way it encourages quick returns after illness, injury, or other life events that require employees to take time off. (Excerpt from manager guide created for Prudential.)